Frequently Asked Questions

What time is Check in / out time?

Check in is from 3pm on the day of arrival.
Departure is by 10am on your last day

Do you provide a welcome pack?

We supply a Welcome Pack of information for you to read when you arrive.

We also supply:

  • Fresh flowers
  • Small supply of tea bags, coffee and sugar and a pint of milk.
  • Salt and pepper, clingfilm and tin foil
  • Washing up liquid, dishcloth and sponge
  • Tea towels and a small supply of dishwasher tablets
  • Bath, shower and hand gel and toilet rolls

Do you supply bedding?

All bedding is supplied for each of the bedrooms.

If you would prefer the beds in bedroom 2(4) downstairs to be used as singles instead of a super king size, please let us know so we can provide the correct bedding.

There are 3 sofa beds – doubles in both the master bedroom and downstairs lounge and a single one in bedroom 2 upstairs. If you going to use any of these, please let us know so we can provide the bedding and towels.

Do you supply towels?

Yes towels are provided for use inside Furzecroft but not for the beach trips so please bring your own beach towels.

Can I smoke or vape in Furzecroft?

There is a strict No Smoking/no Vaping rule inside the house – there is ample space outside, so please, go outside if you wish to smoke or vape.

Can we bring our dog with us?

We allow well behaved dogs. If you go out for the day please take your dog with you. Many dogs suffer separation anxiety if left in a strange house alone, resulting in harmful or destructive behaviour.

3 sofa pet covers are provided so please use them if your pet likes to join you on the sofa.

If you need a dog crate, please ask as you may be able to borrow one of ours.

Dog bowls and a dog towel can be provided if you request them.

Please remember to pick up after your dog, sadly there are no poo fairies in the enchanted garden.

Is there an enclosed area to let my dog have a run around?

For safety, we ask that boisterous dogs be kept on leads around Furzecroft and the gardens. There are many good and varied walks within a few minutes of Furzecroft where you can safely let your dog off the lead.

PLEASE NOTE: There are sheer drops into the quarry on the other side of the fence on the left side of the rear garden. There is a risk of serious injury or death for inquisitive dogs or dogs who chase cats/squirrels/wildlife so you need to ensure your dog is supervised and under control in the garden. 

A member of our family is in a wheelchair, can you accommodate their needs?

Please let us know in advance as we do have ramps we can fit up to the front door. Internal doors are 32 inches wide. Access to the rear garden from the house is via a flight of stairs but there is wheelchair access back through the front door and via separate adjoining garden entrance.

Can we arrange a supermarket delivery?

All the major supermarkets deliver in the area – Sainsburys, Morrisons, Asda, Tesco.
If you have ordered a delivery and get delayed, please call us, as we only live next door so we may be able to help.